Crown Events

Privacy Policy

Last updated: 13 July 2026

This policy explains how Crown Events ("we", "us", "our") collects, uses, and protects the personal information you provide when you use our website or contact us. We are based at 106 Columbia Crescent, Wolverhampton, United Kingdom.

Information we collect

We only collect the information you choose to give us. When you submit the contact or booking form, or contact us by phone or WhatsApp, we may collect:

  • Your name
  • Your email address and phone number
  • Details about your event (such as event type, date, guest numbers, venue, and the services you are interested in)
  • Any other information you include in your message

Our website does not use tracking or advertising cookies. We do not collect analytics or build marketing profiles about you.

How we use your information

We use the information you provide to:

  • Respond to your enquiry and answer your questions
  • Prepare and discuss a quote or proposal for your event
  • Plan, coordinate, and deliver the services you book with us
  • Keep in touch with you about your event

Legal basis for processing

Under UK data protection law, we process your information on the basis of taking steps at your request before entering into a contract (responding to your enquiry and preparing a quote), performing our contract with you once you book, and our legitimate interest in running and improving our business.

How your information is shared

We do not sell your personal information. We share it only with trusted service providers who help us operate:

  • Web3Forms — processes and delivers our website form submissions to us by email.
  • Vercel — hosts our website.
  • Suppliers and partners directly involved in delivering your event, where necessary and only with the information they need.

How long we keep it

We keep your information only for as long as needed to respond to your enquiry and, where you book with us, to deliver your event and meet our legal and accounting obligations. After that, we securely delete it.

Your rights

Under UK GDPR you have the right to access, correct, or delete your personal information, to restrict or object to how we use it, and to request a copy of it. To exercise any of these rights, contact us using the details below. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Security

We take reasonable steps to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

Contact us

If you have any questions about this policy or your information, please get in touch:

Note: This privacy policy is a starting template for Crown Events. Please review it — and add a dedicated privacy/data-request email address and any specific retention periods — before relying on it, ideally with legal advice.